Ordering and shipping updates

Posted by John 17/03/2020 0 Comment(s) Short and Useful,

Dear customers,

We want you to know that we will remain open according to current guidelines, until further notice! But, we've updated ordering and shipping process accordingly:

-Visiting our headquarters in not allowed for the time being, except for customers who have already completed their order online, have already paid through the available methods (Credit / Debit Card, PayPal or Bank Transfer) and have received the Pickup notification. In-store payments will not be accepted.

-We continue distribution within Athens, using all appropriate protection methods. Our customers are also required to complete their transactions online, with the available payment methods, as payments will not be accepted upon receipt, following the instructions of the Ministry.

-We continue shipping to Greece and abroad, where possible, as long as the courier companies operate. It is only reasonable for these companies to have delays and adjustments due to high workload, so we are asking you to be patient and understanding. For our part, we are constantly monitoring the latest updates to provide the best possible service.

For any inquiries, feel free to contact us.
Thank you,
Greece and Grapes team


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